Mortgage candidates ONLY WITH mitigation or modification background.
Lori Singer
Principal
Mattson Resources, LLC
959 South Coast Drive, Suite 300
Costa Mesa, CA 92626
Email: lsinger@mattsonresources.com
Main: 714-881-1850
Fax: 714-557-1349
www.mattsonresources.com
Thursday, March 12, 2009
Wednesday, March 11, 2009
Article: Ask the Headhunter: Is this what job hunting has come to?
ASK THE HEADHUNTER®
the insider's edge on job search & hiring™
--------------------------------------------------------------------------------
Is this what job hunting has come to?
Question (...er, request?)
My name is Fxxxx Cxxxx and I am beginning a national job search. I found your information and I want to introduce myself to you. My background is that I have spent 15 years in business with 5 being in human resources and 10 being in technical sales and general management. I have a Masters degree from Michigan State, international experience in both Asia and Europe, detailed technical sales experience in the ultra-competitive xxxx market, "Fortune 5" experience, change leadership knowledge and new business startup entrepreneurship. ..
I am willing to relocate at my own expense. I am currently employed. I am seeking to get out of the xxxx business. I believe that there is a massive over-capacity in the market and it will not go away any time soon. I have a broad set of skills all anchored around my ability to influence customers to buy more and employees to contribute more. If you have any questions or would like more information please feel free to contact me at xxx xxx-xxxx. Thanks. Fxxxx Cxxxx
This week
in The Blog
Where do companies find the people they hire? (Hint: Dumpster diving is alive and well in Human Resources.)
How to hire (or find a job): The 3% Solution.
Come join the discussion!
-- Nick
Nick's Reply
I believe what you are doing with your solicitation e-mail is a waste of time and insulting to employers. Think about it. You're saying to someone you don't know and who doesn't know you, "Here are my credentials. Now, you go figure out what to do with me."
Managers don't do that.
You don't even say what you want to do. Again, you're asking people you don't know to figure it out for you. What's truly stunning is that you have worked in human resources. You should know better.
You tout your sales expertise. There are better salesmen standing on corners handing out fliers. Imagine the sales manager who contacts you because she needs to close more deals. Perhaps you could produce an e-mail like that for her. She could buy a list and send it out, looking for sales. Yes, that's unbridled sarcasm and it's directed at you. Better that you hear it from me than from some manager who throws you out of an interview on your backside because you're wasting her time.
My fear is that this is what job hunting has come to. I know the economy is in the toilet. Companies are scattering their employees to the wind. Jobs are getting hard to find. Mass-mailing resumes to companies you don't know is bad enough. But if sending around random "job hunting" e-mails is a new trend, then I'm putting more filters on my Outlook.
Please, folks. Don't demean yourselves. Dumbing down your job-hunting efforts will just make you look dumb. The only way you will inspire a manager to call you is if you identify a problem or challenge she is facing, and then suggest how you're going to tackle it and make her business more successful.
Show how you can help. That's a lot of work. But if you're not willing to do it, why should anyone want to hire you? "Hey, I'd like you to give me a job, but don't expect me to even know what your business is. Just bring me in for an interview."
Managers today are very busy, sometimes frantic, trying to save their companies, their jobs, their employees and their own jobs. Why should any manager waste two seconds reading an e-mail that reveals no interest in, or understanding of, the manager's business?
Every person in the world has a work history. Who cares what yours is? You want a job? What job? First, do the hard work of identifying what an employer needs -- or why should the employer give you any work to do? Otherwise you're not worth talking to, and it's not worth reading your e-mail.
Try this exercise: How would you convince a manager -- who has no job openings -- to create a new job just for you?. (Read Create your next job but try to figure it out first.)
People and jobs are my business. When I read that one company has laid off 6,500 workers and another is about to lay off 15,000, I feel for all of them. But I imagine getting an e-mail like this from every single one of those people. What good is it? I'll jump over all those e-mails to talk with one person who does the job of showing me how he can help my business. That's who gets the one precious job. Because the work starts before the interview. And the interview is Day #1 on the job, talking shop.
Not ready to talk shop with me? This means you clearly don't have time for me. So don't waste my time.
When a person sends out a note like this, he's judged by his behavior. What behavior are you showing to the next employer you contact?
The whole world has been brainwashed to believe that all you must do is float your "information" around and someone will find a job for you to do. It isn't going to happen. Here's a shock: There aren't 400 jobs for you so don't mail out 400 solicitations.
Please, for your own good, pursue the jobs that you can add value to. Only you can figure out what they are. But your e-mail suggests one thing: You are aimless and mindless.
I'm sure you're not. If you want a job, Live like an exception. Show an employer that its business matters to you. Because that's how your competition gets hired.
Best,
Nick Corcodilos
Ask The Headhunter®
the insider's edge on job search & hiring™
--------------------------------------------------------------------------------
Is this what job hunting has come to?
Question (...er, request?)
My name is Fxxxx Cxxxx and I am beginning a national job search. I found your information and I want to introduce myself to you. My background is that I have spent 15 years in business with 5 being in human resources and 10 being in technical sales and general management. I have a Masters degree from Michigan State, international experience in both Asia and Europe, detailed technical sales experience in the ultra-competitive xxxx market, "Fortune 5" experience, change leadership knowledge and new business startup entrepreneurship. ..
I am willing to relocate at my own expense. I am currently employed. I am seeking to get out of the xxxx business. I believe that there is a massive over-capacity in the market and it will not go away any time soon. I have a broad set of skills all anchored around my ability to influence customers to buy more and employees to contribute more. If you have any questions or would like more information please feel free to contact me at xxx xxx-xxxx. Thanks. Fxxxx Cxxxx
This week
in The Blog
Where do companies find the people they hire? (Hint: Dumpster diving is alive and well in Human Resources.)
How to hire (or find a job): The 3% Solution.
Come join the discussion!
-- Nick
Nick's Reply
I believe what you are doing with your solicitation e-mail is a waste of time and insulting to employers. Think about it. You're saying to someone you don't know and who doesn't know you, "Here are my credentials. Now, you go figure out what to do with me."
Managers don't do that.
You don't even say what you want to do. Again, you're asking people you don't know to figure it out for you. What's truly stunning is that you have worked in human resources. You should know better.
You tout your sales expertise. There are better salesmen standing on corners handing out fliers. Imagine the sales manager who contacts you because she needs to close more deals. Perhaps you could produce an e-mail like that for her. She could buy a list and send it out, looking for sales. Yes, that's unbridled sarcasm and it's directed at you. Better that you hear it from me than from some manager who throws you out of an interview on your backside because you're wasting her time.
My fear is that this is what job hunting has come to. I know the economy is in the toilet. Companies are scattering their employees to the wind. Jobs are getting hard to find. Mass-mailing resumes to companies you don't know is bad enough. But if sending around random "job hunting" e-mails is a new trend, then I'm putting more filters on my Outlook.
Please, folks. Don't demean yourselves. Dumbing down your job-hunting efforts will just make you look dumb. The only way you will inspire a manager to call you is if you identify a problem or challenge she is facing, and then suggest how you're going to tackle it and make her business more successful.
Show how you can help. That's a lot of work. But if you're not willing to do it, why should anyone want to hire you? "Hey, I'd like you to give me a job, but don't expect me to even know what your business is. Just bring me in for an interview."
Managers today are very busy, sometimes frantic, trying to save their companies, their jobs, their employees and their own jobs. Why should any manager waste two seconds reading an e-mail that reveals no interest in, or understanding of, the manager's business?
Every person in the world has a work history. Who cares what yours is? You want a job? What job? First, do the hard work of identifying what an employer needs -- or why should the employer give you any work to do? Otherwise you're not worth talking to, and it's not worth reading your e-mail.
Try this exercise: How would you convince a manager -- who has no job openings -- to create a new job just for you?. (Read Create your next job but try to figure it out first.)
People and jobs are my business. When I read that one company has laid off 6,500 workers and another is about to lay off 15,000, I feel for all of them. But I imagine getting an e-mail like this from every single one of those people. What good is it? I'll jump over all those e-mails to talk with one person who does the job of showing me how he can help my business. That's who gets the one precious job. Because the work starts before the interview. And the interview is Day #1 on the job, talking shop.
Not ready to talk shop with me? This means you clearly don't have time for me. So don't waste my time.
When a person sends out a note like this, he's judged by his behavior. What behavior are you showing to the next employer you contact?
The whole world has been brainwashed to believe that all you must do is float your "information" around and someone will find a job for you to do. It isn't going to happen. Here's a shock: There aren't 400 jobs for you so don't mail out 400 solicitations.
Please, for your own good, pursue the jobs that you can add value to. Only you can figure out what they are. But your e-mail suggests one thing: You are aimless and mindless.
I'm sure you're not. If you want a job, Live like an exception. Show an employer that its business matters to you. Because that's how your competition gets hired.
Best,
Nick Corcodilos
Ask The Headhunter®
International Tax Manager Downtown Los Angeles OR Irvine, CA
Please email resume and salary history to:
Marci Heit
Delta Financial Search
310-871-8501
icram1@juno.com
International Tax Manager
90 -140k
Downtown LA or Irvine office.
Light travel
Need a JD or LLM background to do strategic research and design.
Marci Heit
Delta Financial Search
310-871-8501
icram1@juno.com
International Tax Manager
90 -140k
Downtown LA or Irvine office.
Light travel
Need a JD or LLM background to do strategic research and design.
Article: T-Letter
Click on the below link to view a "T-letter" cover letter. This type of cover letter appears to be pretty effective, according to some job seekers I've met.
http://www.quintcar eers.com/ sample_two_ column_letter. html
http://www.quintcar eers.com/ sample_two_ column_letter. html
Accounts Receivable Supervisor needed in Los Angeles.
Accounts Receivable Supervisor needed in Los Angeles.
Looking for someone with a Skilled Nursing background and highly knowledgeable in Medicare and Medicaid. Supervise a staff of 6 people. Will travel to facilities in Los Angeles. Salary is $100K. Excellent communication skills.
Supply Chain Leader needed in Los Angeles with a consumer products company. Salary is $90K plus, 10% bonus.
Human Resource Assistant- The company is located in Vernon. Strong communication skills and a min. of 3 years experience working in a fast paced environment. The salary is, $45K.
Payroll position- ADP payroll in Vernon and $45K.
Tax Manager in Anaheim with a medical company and the salary is, $140K.
Thanks,
Karen Rager-Takeda
Executive Recruiter
Rager Resources Group,LLC
Specializing in accounting, finance & information technology
P.O.Box 12708
Newport Beach,CA 92658
T: 949.500.8970
F: 949.743.8985
karen@ragerresources.com
Looking for someone with a Skilled Nursing background and highly knowledgeable in Medicare and Medicaid. Supervise a staff of 6 people. Will travel to facilities in Los Angeles. Salary is $100K. Excellent communication skills.
Supply Chain Leader needed in Los Angeles with a consumer products company. Salary is $90K plus, 10% bonus.
Human Resource Assistant- The company is located in Vernon. Strong communication skills and a min. of 3 years experience working in a fast paced environment. The salary is, $45K.
Payroll position- ADP payroll in Vernon and $45K.
Tax Manager in Anaheim with a medical company and the salary is, $140K.
Thanks,
Karen Rager-Takeda
Executive Recruiter
Rager Resources Group,LLC
Specializing in accounting, finance & information technology
P.O.Box 12708
Newport Beach,CA 92658
T: 949.500.8970
F: 949.743.8985
karen@ragerresources.com
Article: Curb Job Fear: Take control of your work life
Topic of the Week
Curb Job Fear
"The person who gets the farthest is generally the one who is willing to do and dare. The sure-thing boat never gets far from shore."
--Dale Carnegie
Last week I had two coaching conversations - one with a person who had been laid off from her job, and another with a gentleman who was concerned that it might happen to him. During our discussions, both people expressed concerns about relying on someone else for work. And, they each had a hidden desire to try working for themselves. So, I shared a newsletter I wrote a couple of years ago that included steps on how to do just that.
Given the job climate at the present time, I thought this idea (and these resources), might be a useful reminder for you, too. After all, when we work for ourselves there are several benefits - the freedom that comes from setting our own hours, the ability to work according to our own natural rhythms, the opportunity to schedule our personal needs around our work lives, and the chance to express our unique, creative talents. Yes, there's hard work and a learning curve, but there's also the satisfaction of knowing that every single hour invested directly benefits us and the people we care about.
With advances in technology, the opportunity to become self employed is becoming more of a reality than a dream. Some people set up their own websites to sell products (just look at the success of eBay), others use "freelance" type websites to advertise their skills to people who are in need of their services, and more and more people are taking the sub contractor route - working for more than one organization as a contract consultant, sharing specific talents that a variety of companies can use. These skills include things like: computer programming expertise, writing and/or editing services, research assistance, ,designing and/or maintaining websites, or the upkeep of social networking sites like Facebook or MySpace.
If you'd like to consider self-employment, I encourage you to consider a few key steps:
1. Take a basic business course. Many adult-ed organizations or local universities offer a "Start Your Own Business" type course where you can learn about the basics of planning, bookkeeping, or marketing, in a safe, supportive environment. This is a great way to challenge any preconceived assumptions you may have about yourself as a possible business owner. Learning about the realities of being self-employed will give you a chance to evaluate whether or not being a business owner makes sense for who you are. When looking for a course, make sure you find one taught by a successful, well-established teacher with business experience.
2. Know what you have to offer. Identify the skills and talents you possess that would be useful to others (trust me, everyone has something to offer). If you're not sure, consider a session or two with a career coach who can objectively help you assess your skill level with appropriate questions and tests. If you discover that you don't have enough experience to offer a viable service just yet, you'll at least know where your interests lie and where to invest in additional training.
3. See what's out there. Spend some time looking through websites like craigslist.com, freelancer.com, or guru.com to see the kinds of services being offered by others. You might be pleasantly surprised to discover that there are people just like you who are already earning a living working for themselves. As you review the listings, take note of several things. First, what words or phrases are being used to describe the type of work that's similar to what you might offer? Write them down. They'll come in handy if you should decide to create your own listing at some point in the future. Can you locate any pricing information that might help you determine your fees? What qualifications seem to make the most impact?
4. Test the waters. There are some of you reading this newsletter who are ready to see whether or not there might be a market for your services. Why not take a chance and offer them on a part-time basis? Post your skills on one of the websites listed above and see what happens. What have you go to lose? Except maybe your fear or dead-end job :).
While I know there are many factors to consider when working on your own - health insurance costs, cash flow, or the need to market your services consistently, this newsletter is meant as a source of inspiration, encouraging you to keep your eyes wide open for soul-nourishing work options. If there's one thing I know for sure, it's that when we take steps that honor our soul, doors open, and opportunities often fall into place. If you're willing to take a bold move toward something you dream about, there's a good chance that you'll get a Divine boost.
Take Action Challenge
One step. That's all you have to do this week. If you've thought about becoming self-employed, or if you're worrying about your job, take control of your work life and do something about it this week. Choose one step above and start a little research. It can't hurt. And, it just might take your life in a whole new, exciting direction!
Curb Job Fear
"The person who gets the farthest is generally the one who is willing to do and dare. The sure-thing boat never gets far from shore."
--Dale Carnegie
Last week I had two coaching conversations - one with a person who had been laid off from her job, and another with a gentleman who was concerned that it might happen to him. During our discussions, both people expressed concerns about relying on someone else for work. And, they each had a hidden desire to try working for themselves. So, I shared a newsletter I wrote a couple of years ago that included steps on how to do just that.
Given the job climate at the present time, I thought this idea (and these resources), might be a useful reminder for you, too. After all, when we work for ourselves there are several benefits - the freedom that comes from setting our own hours, the ability to work according to our own natural rhythms, the opportunity to schedule our personal needs around our work lives, and the chance to express our unique, creative talents. Yes, there's hard work and a learning curve, but there's also the satisfaction of knowing that every single hour invested directly benefits us and the people we care about.
With advances in technology, the opportunity to become self employed is becoming more of a reality than a dream. Some people set up their own websites to sell products (just look at the success of eBay), others use "freelance" type websites to advertise their skills to people who are in need of their services, and more and more people are taking the sub contractor route - working for more than one organization as a contract consultant, sharing specific talents that a variety of companies can use. These skills include things like: computer programming expertise, writing and/or editing services, research assistance, ,designing and/or maintaining websites, or the upkeep of social networking sites like Facebook or MySpace.
If you'd like to consider self-employment, I encourage you to consider a few key steps:
1. Take a basic business course. Many adult-ed organizations or local universities offer a "Start Your Own Business" type course where you can learn about the basics of planning, bookkeeping, or marketing, in a safe, supportive environment. This is a great way to challenge any preconceived assumptions you may have about yourself as a possible business owner. Learning about the realities of being self-employed will give you a chance to evaluate whether or not being a business owner makes sense for who you are. When looking for a course, make sure you find one taught by a successful, well-established teacher with business experience.
2. Know what you have to offer. Identify the skills and talents you possess that would be useful to others (trust me, everyone has something to offer). If you're not sure, consider a session or two with a career coach who can objectively help you assess your skill level with appropriate questions and tests. If you discover that you don't have enough experience to offer a viable service just yet, you'll at least know where your interests lie and where to invest in additional training.
3. See what's out there. Spend some time looking through websites like craigslist.com, freelancer.com, or guru.com to see the kinds of services being offered by others. You might be pleasantly surprised to discover that there are people just like you who are already earning a living working for themselves. As you review the listings, take note of several things. First, what words or phrases are being used to describe the type of work that's similar to what you might offer? Write them down. They'll come in handy if you should decide to create your own listing at some point in the future. Can you locate any pricing information that might help you determine your fees? What qualifications seem to make the most impact?
4. Test the waters. There are some of you reading this newsletter who are ready to see whether or not there might be a market for your services. Why not take a chance and offer them on a part-time basis? Post your skills on one of the websites listed above and see what happens. What have you go to lose? Except maybe your fear or dead-end job :).
While I know there are many factors to consider when working on your own - health insurance costs, cash flow, or the need to market your services consistently, this newsletter is meant as a source of inspiration, encouraging you to keep your eyes wide open for soul-nourishing work options. If there's one thing I know for sure, it's that when we take steps that honor our soul, doors open, and opportunities often fall into place. If you're willing to take a bold move toward something you dream about, there's a good chance that you'll get a Divine boost.
Take Action Challenge
One step. That's all you have to do this week. If you've thought about becoming self-employed, or if you're worrying about your job, take control of your work life and do something about it this week. Choose one step above and start a little research. It can't hurt. And, it just might take your life in a whole new, exciting direction!
Article: How to Find Top Talent
Good article in BusinessWeek on how companies find talent.
http://www.businessweek.com/smallbiz/content/dec2008/sb20081211_402088.htm
http://www.businessweek.com/smallbiz/content/dec2008/sb20081211_402088.htm
Article: Networking - Does it still work?
Networking - Does it still work?
by Robin Ryan
"Networking" was the biggest buzz word of the 90's. To get a job or grow a business, all you had to do was network. Bill Gates' initial deal with IBM, in which they bought and added the MS DOS operating system to all their PC's, was a result of networking. Bill's mother worked on a Board of Directors with IBM's president, and that contact started Microsoft's incredible rise to the top. Likewise, savvy job hunters knew that developing contacts lead to discovering many great jobs that were never advertised. And, with 85% of all jobs not appearing in the want ads, networking was a great job hunting tool. But does it still work today? Before I answer that question, let's look at what has happened.
Many job hunters, frantic to find a job, raced from contact to contact, monopolizing people's time, becoming bothersome and pushy. It got to the point that many managers and executives refused to attend association functions because of all the job hunters there. Waiting to pounce on them. Networking never yielded instant success -- thus job hunters and business owners alike become frustrated with poor leads and the lengthy time frame it took to see results.
Today, networking is still an important career management tool. But it must be cultivated over a lifetime. Memberships in clubs, groups and associations can not start the day you need a job. By actively participating in professional and community organizations you become known to others, and these contacts will lead you to various opportunities that may eventually enhance and expand your career. Use these effective guidelines to network and still obtain positive results:
Plan your networking activities. Define the groups to attend, the types of people you need to meet, and think of what you can offer others. Make lists of new contacts including ways to meet them. Arrange a networking activity and time every week.
Join organizations and become a visible contributor. Serve on committees so other members know and recognize you. Make efforts to help others whenever possible, so they in return will be happy to help you.
Develop a 20-second introduction that reveals your name, job title and a brief summary of your work expertise and background. Don't assume people know what you do and what your best talents are, tell them.
Never ask for a job. Instead, ask for no more than 15 minutes of advice to direct you on your job search. Reassure the person that, although you are job hunting, you don't expect them to know about or have a job for you. This alleviates any uncomfortable expectations and allows the contact to be more at ease and helpful. Always ask for referrals and send a thank you note.
Develop a list of 15-20 companies that have the job you seek. Share the list with your contacts and ask them for other companies that you should also consider. Follow-up by asking if they know someone who works at any of the companies on your list - and then contact the referral.
Start networking with people you know. Anyone can help you - neighbors, family, friends - everyone knows someone, so don't limit yourself to just colleagues in your field.
© Copyright 2009 Robin Ryan. All rights reserved
by Robin Ryan
"Networking" was the biggest buzz word of the 90's. To get a job or grow a business, all you had to do was network. Bill Gates' initial deal with IBM, in which they bought and added the MS DOS operating system to all their PC's, was a result of networking. Bill's mother worked on a Board of Directors with IBM's president, and that contact started Microsoft's incredible rise to the top. Likewise, savvy job hunters knew that developing contacts lead to discovering many great jobs that were never advertised. And, with 85% of all jobs not appearing in the want ads, networking was a great job hunting tool. But does it still work today? Before I answer that question, let's look at what has happened.
Many job hunters, frantic to find a job, raced from contact to contact, monopolizing people's time, becoming bothersome and pushy. It got to the point that many managers and executives refused to attend association functions because of all the job hunters there. Waiting to pounce on them. Networking never yielded instant success -- thus job hunters and business owners alike become frustrated with poor leads and the lengthy time frame it took to see results.
Today, networking is still an important career management tool. But it must be cultivated over a lifetime. Memberships in clubs, groups and associations can not start the day you need a job. By actively participating in professional and community organizations you become known to others, and these contacts will lead you to various opportunities that may eventually enhance and expand your career. Use these effective guidelines to network and still obtain positive results:
Plan your networking activities. Define the groups to attend, the types of people you need to meet, and think of what you can offer others. Make lists of new contacts including ways to meet them. Arrange a networking activity and time every week.
Join organizations and become a visible contributor. Serve on committees so other members know and recognize you. Make efforts to help others whenever possible, so they in return will be happy to help you.
Develop a 20-second introduction that reveals your name, job title and a brief summary of your work expertise and background. Don't assume people know what you do and what your best talents are, tell them.
Never ask for a job. Instead, ask for no more than 15 minutes of advice to direct you on your job search. Reassure the person that, although you are job hunting, you don't expect them to know about or have a job for you. This alleviates any uncomfortable expectations and allows the contact to be more at ease and helpful. Always ask for referrals and send a thank you note.
Develop a list of 15-20 companies that have the job you seek. Share the list with your contacts and ask them for other companies that you should also consider. Follow-up by asking if they know someone who works at any of the companies on your list - and then contact the referral.
Start networking with people you know. Anyone can help you - neighbors, family, friends - everyone knows someone, so don't limit yourself to just colleagues in your field.
© Copyright 2009 Robin Ryan. All rights reserved
Article: Top 5 Ways to Improve Your Resume
Top 5 Ways to Improve Your Resume
by Robin Ryan
Does your resume stand out? Will employers quickly see you are the one to do the job? Your resume has less than 15 seconds to capture an employer’s attention according to our national survey of 600 hiring managers published in the book, Winning Resumes. You must also incorporate effective keywords or the electronic search tools will never put you on the hiring manager’s screen. To learn how you compare to other candidates, take our Resume Assessment Quiz. Resume writing is a critical skill advancing your career, so here are some of the top survey results to follow.
Emphasize RESULTS! This was #1 with all surveyed employers. Accomplishments get attention, not just job descriptions. State the action you performed and then note the achieved results. Include details about what you increased or decreased. Use numbers to reflect, how much, how many, and percentage of gain or reduction. Stress money earned or time saved. For example: Managed the project implementing a new tracking system that resulted in a 17% decrease in cost overruns, saving $200,000.
SPECIFICS SELL. Vague, general resumes don't cut it, employers say. Target each resume to the job sought. Incorporate only the information pertinent to doing that specific job title in the resume. This will alleviate the tendency to crowd your resume with too much non-related information, or too much detail on jobs more than ten years in your past. Start each sentence with a descriptive action verb — such as directed, organized, established, created, planned, etc. as they add powerful impact to your sentences.
DO Not LIE! A USA TODAY survey of executives stated that over 50% tried to exaggerate their skills, which was almost always uncovered during interviews and reference checks. Lying resulted in candidates not getting the job, or worse, being fired once the fraud was revealed. Employers are on the lookout for this misrepresentation so be as positive as possible without exaggerating or misstating the truth.
Big Mistakes MUST be Avoided. The TOP mistake annoying every manager and HR person in our survey was spelling mistakes and typos. Many said: "I stop reading when I find spelling mistakes." Typos scream: "Don’t hire me." Proofread – you can’t trust computer spell checkers. Cramming too much into a resume and using microscopic fonts can result in your resume never being read. Make your resume visually appealing on paper with font sizes in 11 or 12 points. Use concise sentences and adequate white space between points. Many online resume-posting programs incorrectly read boxes and graphic designs causing unintentional page breaks, so be sure to avoid using these. Also, many home computers use a mini-word processing program called WORKS, which is not compatible and can’t be read by many employers’ business computers that use MS WORD. Be certain you only use WORD in any communications you send on to employers.
THE FINAL TEST -- IS YOUR RESUME GETTING RESULTS? Are employers calling on appropriate jobs you are qualified for (not over or under) to perform? If not, rework your resume, or get professional help to improve yours, since a great resume is the prelude to landing a terrific job.
Ryan's two books, ‘Winning Resumes’ and ‘Winning Cover Letters’ are terrific resources - they are my top picks for career books for the year."— Marvin Walberg, “Get Hired” syndicated columnist
Source: “Winning Resumes” book by Robin Ryan
© Copyright 2009 Robin Ryan. All rights reserved.
Need more assistance? Robin is available to help you achieve your goals and dreams with individual career counseling. Click here to learn more.
Robin Ryan has appeared on Oprah and Dr. Phil is considered America’s top career coach. Robin has a busy career counseling practice providing individual career coaching, resume writing services, interview preparation, salary negotiations, and outplacement, to clients nationwide. She is the best-selling author of: " 60 Seconds & You're Hired!", " Soaring On Your Strengths", " What to Do with the Rest of Your Life", " Winning Resumes" and, "Winning Cover Letters". A dynamic national speaker, Robin has spoken to over 1200 audiences sharing her insights on how to improve their lives and obtain greater success. Contact Robin at: 425.226.0414, or email: robin@robinryan. com, or visit her website: http://www.robinryan.com
by Robin Ryan
Does your resume stand out? Will employers quickly see you are the one to do the job? Your resume has less than 15 seconds to capture an employer’s attention according to our national survey of 600 hiring managers published in the book, Winning Resumes. You must also incorporate effective keywords or the electronic search tools will never put you on the hiring manager’s screen. To learn how you compare to other candidates, take our Resume Assessment Quiz. Resume writing is a critical skill advancing your career, so here are some of the top survey results to follow.
Emphasize RESULTS! This was #1 with all surveyed employers. Accomplishments get attention, not just job descriptions. State the action you performed and then note the achieved results. Include details about what you increased or decreased. Use numbers to reflect, how much, how many, and percentage of gain or reduction. Stress money earned or time saved. For example: Managed the project implementing a new tracking system that resulted in a 17% decrease in cost overruns, saving $200,000.
SPECIFICS SELL. Vague, general resumes don't cut it, employers say. Target each resume to the job sought. Incorporate only the information pertinent to doing that specific job title in the resume. This will alleviate the tendency to crowd your resume with too much non-related information, or too much detail on jobs more than ten years in your past. Start each sentence with a descriptive action verb — such as directed, organized, established, created, planned, etc. as they add powerful impact to your sentences.
DO Not LIE! A USA TODAY survey of executives stated that over 50% tried to exaggerate their skills, which was almost always uncovered during interviews and reference checks. Lying resulted in candidates not getting the job, or worse, being fired once the fraud was revealed. Employers are on the lookout for this misrepresentation so be as positive as possible without exaggerating or misstating the truth.
Big Mistakes MUST be Avoided. The TOP mistake annoying every manager and HR person in our survey was spelling mistakes and typos. Many said: "I stop reading when I find spelling mistakes." Typos scream: "Don’t hire me." Proofread – you can’t trust computer spell checkers. Cramming too much into a resume and using microscopic fonts can result in your resume never being read. Make your resume visually appealing on paper with font sizes in 11 or 12 points. Use concise sentences and adequate white space between points. Many online resume-posting programs incorrectly read boxes and graphic designs causing unintentional page breaks, so be sure to avoid using these. Also, many home computers use a mini-word processing program called WORKS, which is not compatible and can’t be read by many employers’ business computers that use MS WORD. Be certain you only use WORD in any communications you send on to employers.
THE FINAL TEST -- IS YOUR RESUME GETTING RESULTS? Are employers calling on appropriate jobs you are qualified for (not over or under) to perform? If not, rework your resume, or get professional help to improve yours, since a great resume is the prelude to landing a terrific job.
Ryan's two books, ‘Winning Resumes’ and ‘Winning Cover Letters’ are terrific resources - they are my top picks for career books for the year."— Marvin Walberg, “Get Hired” syndicated columnist
Source: “Winning Resumes” book by Robin Ryan
© Copyright 2009 Robin Ryan. All rights reserved.
Need more assistance? Robin is available to help you achieve your goals and dreams with individual career counseling. Click here to learn more.
Robin Ryan has appeared on Oprah and Dr. Phil is considered America’s top career coach. Robin has a busy career counseling practice providing individual career coaching, resume writing services, interview preparation, salary negotiations, and outplacement, to clients nationwide. She is the best-selling author of: " 60 Seconds & You're Hired!", " Soaring On Your Strengths", " What to Do with the Rest of Your Life", " Winning Resumes" and, "Winning Cover Letters". A dynamic national speaker, Robin has spoken to over 1200 audiences sharing her insights on how to improve their lives and obtain greater success. Contact Robin at: 425.226.0414, or email: robin@robinryan. com, or visit her website: http://www.robinryan.com
Spherion-SanDiego - Program/Project Manager
We have a contract position opening for a Program/Project Manager lasting approximately 9 months. The posting is attached. Please have interested parties send their resumes and pay requirements to jobs@accumetrics.com
Thanks!
Angela Caires, SPHR
Human Resources Manager
Accumetrics
3985 Sorrento Valley Blvd
San Diego CA 92121
858-404-8275 phone
858-643-1161 fax
acaires@accumetrics.com
Thanks!
Angela Caires, SPHR
Human Resources Manager
Accumetrics
3985 Sorrento Valley Blvd
San Diego CA 92121
858-404-8275 phone
858-643-1161 fax
acaires@accumetrics.com
enCircle Media is hiring!
enCircle Media is hiring for the following positions in Irvine, CA:
Director of Media
Junior Media Buyer
Account Executive with experience in education markets (can work remotely anywhere in US)
.net Developer
enCircle Media is a leading interactive media agency, with core competencies in:
Interactive Brand Advertising
Interactive Direct Response Marketing
Search Engine Marketing
Social & Viral Marketing
Mobile Advertising
Learn more at www.encirclemedia.com or email jobs@ encirclemedia.com for position description.
Send resumes to jobs@ encirclemedia.com
Ryan McArthur
Phone: (949) 241-8260
Fax: (949) 271-3633
Email: rmcarthur@ encirclemedia.com
Director of Media
Junior Media Buyer
Account Executive with experience in education markets (can work remotely anywhere in US)
.net Developer
enCircle Media is a leading interactive media agency, with core competencies in:
Interactive Brand Advertising
Interactive Direct Response Marketing
Search Engine Marketing
Social & Viral Marketing
Mobile Advertising
Learn more at www.encirclemedia.com or email jobs@ encirclemedia.com for position description.
Send resumes to jobs@ encirclemedia.com
Ryan McArthur
Phone: (949) 241-8260
Fax: (949) 271-3633
Email: rmcarthur@ encirclemedia.com
Article: Cover Letter Tip: 'Thank You' Magic
By Jimmy Sweeney, President of CareerJimmy and Author of the new, Amazing Cover Letter Creator
The holiday decorations are down. The carolers have put away their songbooks. A new calendar page awaits your comments and appointments and to-do list. It's also time to say thank you to everyone who sent you a gift or a card or a cheery e-mail.
It's also an ideal time to spread your appreciation to your business pursuits and contacts. As you write your cover letter to prospective employers, be sure to tuck in a few words of gratitude for the opportunity to introduce yourself and your skills, even as you ask for an interview for the job you want.
"Gratitude is the rosemary of the heart,"
according to 19th century American writer, Minna Antrim.
Keep in mind that the hiring manager has no obligation to respond to your cover letter. But if you sprinkle your letter with a bit of 'rosemary' he or she won't be able to resist contacting you. Why? Because you will be among the very few who are more concerned with gratitude than greed. You will display your good heart and your interest in others, not just yourself. This small addition to any cover letter will put you in a class by yourself and it will be a signal that you are someone who would be a welcome addition to the company staff.
Ways to Say 'Thank you' Within Your Cover Letter
Use clear and simple language in your cover letter to convey your appreciation while at the same time displaying your talent and skills for the job you are interested in.
Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are.
I appreciate the time you give to prospective employees such as me. I do not take it for granted.
I welcome a chance to talk with you about my skills and your expectations. Thank you for this opportunity to hear about your company and to share how I might fit into your plans.
I appreciate the job application guidelines you provided online. I'd like very much the opportunity to express my thanks in person for making it easy to introduce myself and my background and to find out how I can contribute to your company.
Avoid gushing or being sentimental. Focus on clarity and sincerity. You have what it takes to land the job you want. Make gratitude a high priority and you will succeed.
Jimmy Sweeney is the president of CareerJimmy and author of the new, "Amazing Cover Letter Creator". Jimmy is also the author of several career-related books and writes a monthly article titled, "Job-Search Secrets."
Visit Jimmy on the web at Amazing Cover Letters for your 'instant' cover letter today. In just 3.5 minutes you will have an amazing cover letter guaranteed to cut through YOUR competition like a hot knife through butter!
The holiday decorations are down. The carolers have put away their songbooks. A new calendar page awaits your comments and appointments and to-do list. It's also time to say thank you to everyone who sent you a gift or a card or a cheery e-mail.
It's also an ideal time to spread your appreciation to your business pursuits and contacts. As you write your cover letter to prospective employers, be sure to tuck in a few words of gratitude for the opportunity to introduce yourself and your skills, even as you ask for an interview for the job you want.
"Gratitude is the rosemary of the heart,"
according to 19th century American writer, Minna Antrim.
Keep in mind that the hiring manager has no obligation to respond to your cover letter. But if you sprinkle your letter with a bit of 'rosemary' he or she won't be able to resist contacting you. Why? Because you will be among the very few who are more concerned with gratitude than greed. You will display your good heart and your interest in others, not just yourself. This small addition to any cover letter will put you in a class by yourself and it will be a signal that you are someone who would be a welcome addition to the company staff.
Ways to Say 'Thank you' Within Your Cover Letter
Use clear and simple language in your cover letter to convey your appreciation while at the same time displaying your talent and skills for the job you are interested in.
Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are.
I appreciate the time you give to prospective employees such as me. I do not take it for granted.
I welcome a chance to talk with you about my skills and your expectations. Thank you for this opportunity to hear about your company and to share how I might fit into your plans.
I appreciate the job application guidelines you provided online. I'd like very much the opportunity to express my thanks in person for making it easy to introduce myself and my background and to find out how I can contribute to your company.
Avoid gushing or being sentimental. Focus on clarity and sincerity. You have what it takes to land the job you want. Make gratitude a high priority and you will succeed.
Jimmy Sweeney is the president of CareerJimmy and author of the new, "Amazing Cover Letter Creator". Jimmy is also the author of several career-related books and writes a monthly article titled, "Job-Search Secrets."
Visit Jimmy on the web at Amazing Cover Letters for your 'instant' cover letter today. In just 3.5 minutes you will have an amazing cover letter guaranteed to cut through YOUR competition like a hot knife through butter!
Article: Getting Insider Information Before the Interview
Getting Insider Information Before The Interview
by: Michael R. Neece CEO, InterviewMastery.com
The balance of power during job interviews changed with the widespread use of networking sites like LinkedIn, Plaxo, MySpace, and FaceBook. These sites provide a highly visible place for individuals to create profiles and selectively disclose elements of their life.
Companies search these sites to prescreen applicants even before inviting them for interviews. The resume and cover letter are no longer the only data sources used by companies when deciding on job applicants.
Many articles stress the importance of candidates managing their online profiles in this world of online transparency. But the sword of Internet transparency cuts from both sides of the blade. Interviewers often have online profiles that candidates can search before walking through the interview door.
This job search environment is unique from previous recessions because both interviewers and applicants have equal access to information about individuals and organizations.
The Internet provides tools that job applicants can use to research companies and people. Business-oriented networks like LinkedIn provide tools to see through organizational walls and learn valuable company-specific data that can help throughout the interviewing cycle.
Hoovers.com, ZoomInfo.com and HighBeam.com provide access to publicly available company and individual information from multiple news sources. Pubic companies must disclose more data than private companies due to investment and securities laws. Individuals can access a company's quarterly and annual reports to learn valuable details that help prepare for job interviews. Private companies can also be researched through their press releases, professional associations and the annual reports of competitors.
Before your next interview try the following to enhance your knowledge of the company and the interviewers:
Public Companies
Download the company's annual 10-K report (from their web site) and read “Risk Factors”. This shows you what company leaders feel are their top business risks. Knowing these issues can help you ask informed questions during interviews.
Private Companies
Read company press releases from their web site and their competitors. Read 10-K report from publicly traded competitors.
Interviewer Data
Search interviewer data on LinkedIn.com, Hoovers.com, ZoomInfo.com and HighBeam.com.
Use the company and interviewer information to create compelling and business focused questions that you will ask of your interviewers. This is an outstanding way to differentiate yourself from your competition and secure a great job offer.
Best of luck on your next interview. It is the most important moment in your search for a better position.
by: Michael R. Neece CEO, InterviewMastery.com
The balance of power during job interviews changed with the widespread use of networking sites like LinkedIn, Plaxo, MySpace, and FaceBook. These sites provide a highly visible place for individuals to create profiles and selectively disclose elements of their life.
Companies search these sites to prescreen applicants even before inviting them for interviews. The resume and cover letter are no longer the only data sources used by companies when deciding on job applicants.
Many articles stress the importance of candidates managing their online profiles in this world of online transparency. But the sword of Internet transparency cuts from both sides of the blade. Interviewers often have online profiles that candidates can search before walking through the interview door.
This job search environment is unique from previous recessions because both interviewers and applicants have equal access to information about individuals and organizations.
The Internet provides tools that job applicants can use to research companies and people. Business-oriented networks like LinkedIn provide tools to see through organizational walls and learn valuable company-specific data that can help throughout the interviewing cycle.
Hoovers.com, ZoomInfo.com and HighBeam.com provide access to publicly available company and individual information from multiple news sources. Pubic companies must disclose more data than private companies due to investment and securities laws. Individuals can access a company's quarterly and annual reports to learn valuable details that help prepare for job interviews. Private companies can also be researched through their press releases, professional associations and the annual reports of competitors.
Before your next interview try the following to enhance your knowledge of the company and the interviewers:
Public Companies
Download the company's annual 10-K report (from their web site) and read “Risk Factors”. This shows you what company leaders feel are their top business risks. Knowing these issues can help you ask informed questions during interviews.
Private Companies
Read company press releases from their web site and their competitors. Read 10-K report from publicly traded competitors.
Interviewer Data
Search interviewer data on LinkedIn.com, Hoovers.com, ZoomInfo.com and HighBeam.com.
Use the company and interviewer information to create compelling and business focused questions that you will ask of your interviewers. This is an outstanding way to differentiate yourself from your competition and secure a great job offer.
Best of luck on your next interview. It is the most important moment in your search for a better position.
Healthcare JOBS!
Here are leads for several differnt types of employment for a large OC company. Healthcare is one of the more stable industries, we are told....good luck.
Note: Many exciting and important changes have been applied to our career site. Please return to http://careers-ext.questdiagnostics.com and read our applicant agreement, review and/or update your registration information and your resume. We will remove all resumes after 1 year of no activity.
Thank you.
A63172 -- Supv, Lab - CAL
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy! . Currently we are seeking a
Laboratory Supervisor
Basic Purpose:
Supervise employees in the department including scheduling, assigning daily work tasks, time cards, ordering supplies, monitoring QC, QA, CAP and performing all administrative functions required.
Duties and Responsibilities:
Maintain adequate staffing, schedule workflow, develop staff, provide technical oversight, troubleshoot assay issues, support and implement goals for department, compliance, quality assurance and corporate policies, participate in updating SOPs and data base information. Plans, organizes, and directs the work within the section in order to effectively maximize employee, equipment, and material utilization. Maintain and monitor adherence to quality and technical standards and procedures. Serve as a resource for resolving technical and personnel issues.
Education:
Bachelor of Science degree
Work Experience:
Thorough understanding of all aspects of laboratory operations including Quality Control and Quality Assurance. Must have minimum 1 year managerial or supervisory experience in a clinical laboratory setting.
Special Requirements:
State of California Clinical Laboratory Scientist license.
Key Word Search:
Medical laboratory, supervisor, quality assurance.
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
S65038 -- Asst, Specimen Preparation
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy! . Currently we are seeking a
Specimen Preparation Assistant
Basic Purpose:
The Specimen Processing is an excellent department for entering into the laboratory business. Initially, the new Specimen Preparation Assistant is responsible for general support functions within the Specimen Processing Department. Eventually, primary functions will be one form of entry, which could include specimen labeling. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills. Ability to learn and understand specimen types related to test(s) ordered by client Additionally, there are many changes that occur from day to day, which requires flexibility on the part of the SPA. The SPA will be exposed to many different demands made by the customer. Majority of SPA work on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement. Department is in production environment, with! a lot of emphasis on productivity standards and departmental completion times.
Duties and Responsibilities:
1. Demonstrate an ability to learn the job duties in Specimen Processing, and develop a basic understanding on how all the functions in Specimen Processing fit together.
2. Identifies and resolves problems appropriately within the scope of the SPA responsibility.
3. Meet minimum standard for productivity within three months from hire date.
4. Learn and understand the complex relationship between test(s) ordered and specimen received.
5. Completes all required written documentation, legibly and within assigned timeframe.
6. Adheres to departmental and company code of grooming and dress code.
7. Reports to work on time, and follow attendance guidelines.
8. Learns additional functions within Specimen Processing to allow timely progression to the next level.
9. Additional duties as assigned
Education
1. High School or equivalent
Work Experience:
1. Handle multiple tasks simultaneously and work in a production environment.
2. Cmmunicate effectively with all levels of staff.
3. Maintains composure while working in difficult situations.
4. Reflects good judgment at all times when determining what action to take while resolving problems.
5. Works in a biohazard environment, practicing good safety habits.
6. Keep work area neat and clean.
7. Able to sit or stand for long periods.
8. Demonstrate strong interpersonal skills and maintain a positive attitude at all times.
9. Demonstrate ability to adapt to change.
Special Requirement:
1. Medical background preferred which includes medical terminology applicable to a clinical laboratory.
2. Previous experience in a production environment preferred.
Key Word Search: MA, Medical Assistant, Phlebotomy, PA, geriatric, pediatric, venipuncture, blood draw, PSC, IOP, specimen collection, entry-level.
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
S65039 -- Asst, Specimen Preparation
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy! . Currently we are seeking a
Specimen Preparation Assistant
Basic Purpose:
The Specimen Processing is an excellent department for entering into the laboratory business. Initially, the new Specimen Preparation Assistant is responsible for general support functions within the Specimen Processing Department. Eventually, primary functions will be one form of entry, which could include specimen labeling. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills. Ability to learn and understand specimen types related to test(s) ordered by client Additionally, there are many changes that occur from day to day, which requires flexibility on the part of the SPA. The SPA will be exposed to many different demands made by the customer. Majority of SPA work on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement. Department is in production environment, with! a lot of emphasis on productivity standards and departmental completion times.
Duties and Responsibilities:
1. Demonstrate an ability to learn the job duties in Specimen Processing, and develop a basic understanding on how all the functions in Specimen Processing fit together.
2. Identifies and resolves problems appropriately within the scope of the SPA responsibility.
3. Meet minimum standard for productivity within three months from hire date.
4. Learn and understand the complex relationship between test(s) ordered and specimen received.
5. Completes all required written documentation, legibly and within assigned timeframe.
6. Adheres to departmental and company code of grooming and dress code.
7. Reports to work on time, and follow attendance guidelines.
8. Learns additional functions within Specimen Processing to allow timely progression to the next level.
9. Additional duties as assigned
Education
1. High School or equivalent
Work Experience:
1. Handle multiple tasks simultaneously and work in a production environment.
2. Cmmunicate effectively with all levels of staff.
3. Maintains composure while working in difficult situations.
4. Reflects good judgment at all times when determining what action to take while resolving problems.
5. Works in a biohazard environment, practicing good safety habits.
6. Keep work area neat and clean.
7. Able to sit or stand for long periods.
8. Demonstrate strong interpersonal skills and maintain a positive attitude at all times.
9. Demonstrate ability to adapt to change.
Special Requirement:
1. Medical background preferred which includes medical terminology applicable to a clinical laboratory.
2. Previous experience in a production environment preferred.
Key Word Search: MA, Medical Assistant, Phlebotomy, PA, geriatric, pediatric, venipuncture, blood draw, PSC, IOP, specimen collection, entry-level.
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
A63164 -- Rep, Route Service I
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy! . Currently we are seeking a Route Service Representative Level I.
As a Route Service Representative I, you will perform the daily activities as describled below.
Basic Purpose:
As a Route Service Representative I, you will perform daily activities of making assigned specimen pick ups per established departmental guidelines as described below for the logistics department.
Duties and Responsibilities:
1. Ability to follow instructions.
2. Ability to read a map.
3. Ability to read and write English.
4. Required to pick-up and deliver stat specimens.
5. Drive a vehicle to pick-up, deliver, and properly store specimens and other materials with assigned route or on as needed basis.
a. Stock supplies as needed.
b. May be required to perform route audits.
6. Required having knowledge of multiple routes to back up assigned drivers.
7. Communicates appropriately with clients, cowrkers and time general public.
8. Ensures all specimens are collected accurately and on time.
a. Collects specimens according to established procedures.
b. Package specimens for transport.
c. Maintains required records and documentation.
9. Reads, understands and complies with departmental policies, protocols and ! procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
a. Adheres to departmental and company code of grooming and dress code policies, appearing neat and clean at all times.
b. Reports on time to work, following attendance guidelines.
c. Keeps vehicle area neat and clean. Disposes of biohazard containers when scheduled.
10. Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, or Group Leader for resolution.
Education
High school diploma or equivalent.
Work Experience:
1-3 years previous driving experience.
Special Requirement:
1. Valid State drivers license with clean driving record.
2. Must be able to lift 50 pounds.
3. Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.
4. Prior knowledge of medical specimens and /or medical supplies helpful but not required.
5. Good customer service skills necessary.
6. Prior medical courier experience and prior customer service experience helpful but not required.
7. Prior knowledge of Microsoft Word and Excel desired.
Key Word Search: - route driver, logistics, driver, specimen collection, service, courier
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
S65047 -- Regional Business Manager-HemoCue
the journey
begins
with you.
There's quite a difference between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency.
But more than speed, we focus our energies on quality.
Hemocue, a Quest Diagnostics company, is looking for a Regional Business Manager.
Job Summary
To manage and grow a book of business including physicians and/or hospitals, within an assigned territory. Drive for maximum territory growth and profitability through increased penetration of the Insure product line. Provide continuing education to existing customers and manage customer relationships to ensure that their needs are met and HemoCue’s, a Quest Diagnostics Company, business objectives are satisfied.
Job Accountabilities
· Targets accounts for growth in line with target markets and accounts identified; implements fee increases or price changes; introduces new products and services.
· Increases the profitability of existing accounts by analyzing profitability, product and service portfolio and communicating plans with customers and executing solutions.
· Builds relationships at multiple levels within the account (e.g., physician, office staff); with internal support positions and with operations to maximize efficiency of processes.
· Research customer problems and direct resolution/prevention to appropriate new Department/Area.
· Account Management Activities when needed (pricing increases, etc.).
· Prepare reports for management.
· Collect and channel market dynamics information (competitive, etc.).
· Target and secure profitable new business in line with regional marketing strategy by effectively targeting prospective accounts, creating in-depth prospect profiles, building relationships, prepare and present proposals, and securing the business.
· Educate new customers on all HemoCue, a Quest Diagnostics Company, processes and procedures to ensure accurate and timely transactions.
· Participate with local leadership in developing overall business unit plans for increasing volume and profitability through implementation and execution of national strategies and initiatives.
· Prepare and present proposals and bids by using all standard processes, procedures and templates.
· Proposes pricing quote structures for potential and existing customers for maximum quantity sales volume. Ongoing follow-up with renegotiation on contract expiration, with approval of Sales Management and Controller.
· Stay abreast of changes in the market place impacting customers. Maintain a working knowledge of company products and those of competitors and share this information with leadership.
· Ensure total compliance with all company polices and government regulations.
· Maintain customer contacts and pipeline management utilizing Salesforce.com.
· Perform other tasks as assigned by manager.
Expectations -
· Attainment of yearly Sales Goal
· Retention of current base sales revenue (dollars and volumes)
· Create new business for growth from inactive and new accounts, as measured by the sales revenue (dollars and volume) of new business per yearly plan
· Regularly update Salesforce.com
· Potential travel
Job Requirements
· Bachelor's degree in a Business, Marketing, or the Life Sciences or related field; or the equivalent years of education and experience
· Knowledge of Healthcare Industry and general economics of business
· Five years of successful sales experience in medical products industry preferred
· Ability to develop and sustain strong customer relationships
· Strong planning and organizational skills
· Excellent oral and written communication and presentation skills
· Solid PC skills including knowledge of Microsoft Office Software
In addition to a base salary, Quest Diagnostics offers an excellent benefits package, which includes medical, dental, 401K, prescription and a flex spending account.
If you think that you have the skills and presence to help power our efforts, we invite you to join us on our journey.
Sound Interesting? Click here to find submission information about this job.
C64420 -- Rep, Customer Service I
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Client Services Representative I.
We invite you to view a day in the life of a Quest Diagnostics client service professional.
PLEASE CLICK HERE to see a Realistic Job Preview of this important customer focused role! (Raise the volume on your computer and expand the window). After viewing the video, close that window to return to this description. As a Client Services Representative I, you will perform the daily activities as described below:
Basic Purpose:
Client Service Representative I's handle all customer contact received by telephone, in writing, and in person. Troubleshoot inquiries. Follow-up with customers on issues that cannot be resolved immediately.
Duties and Responsibilities:
1. Handles all customer inquiries by telephone regarding verbal reporting of results, concerns of service failures and other duties to provide customer satisfaction.
2. Reports laboratory results to clients using established protocols.
3. Documents reporting or call history in the patient's file and maintain appropriate records.
4. Contacts the client to resolve routine matters related to patient testing and result reporting.
5. Uses established protocols for reporting client concerns.
6. Other duties as required to meet the customer requirements.
7. Understands the importance of Quality Service and how it is measured.
Education:
· High school diploma or equivalent required.
Work Experience:
· Basic typing and computer skills
· Some data entry experience preferred
· Customer service background preferred
· Medical terminology helpful. Previous Medical or clinical laboratory background preferred
Special Requirements:
1. One to two years of additional training in a medical or call center environment preferred.
2. Must be able to handle multiple tasks and work in a fast environment.
3. Must have strong communication skills.
4.Able to speak the English language clearly and effectively communicate to callers and peer group.
5. Ability to handle stressful situations and demonstrate a potential for strong problem solving skills.
6. Must be able to operate basic office equipment.
7. Must be able to demonstrate Integrity and a commitment to values.
Key Word Search: clerical clerk doctor assistant office call center laboratory client customer service outbound calls caller client relations
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
C64421 -- Rep, Customer Service I
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Client Services Representative I.
We invite you to view a day in the life of a Quest Diagnostics client service professional.
PLEASE CLICK HERE to see a Realistic Job Preview of this important customer focused role! (Raise the volume on your computer and expand the window). After viewing the video, close that window to return to this description. As a Client Services Representative I, you will perform the daily activities as described below:
Basic Purpose:
Client Service Representative I's handle all customer contact received by telephone, in writing, and in person. Troubleshoot inquiries. Follow-up with customers on issues that cannot be resolved immediately.
Duties and Responsibilities:
1. Handles all customer inquiries by telephone regarding verbal reporting of results, concerns of service failures and other duties to provide customer satisfaction.
2. Reports laboratory results to clients using established protocols.
3. Documents reporting or call history in the patient's file and maintain appropriate records.
4. Contacts the client to resolve routine matters related to patient testing and result reporting.
5. Uses established protocols for reporting client concerns.
6. Other duties as required to meet the customer requirements.
7. Understands the importance of Quality Service and how it is measured.
Education:
· High school diploma or equivalent required.
Work Experience:
· Basic typing and computer skills
· Some data entry experience preferred
· Customer service background preferred
· Medical terminology helpful. Previous Medical or clinical laboratory background preferred
Special Requirements:
1. One to two years of additional training in a medical or call center environment preferred.
2. Must be able to handle multiple tasks and work in a fast environment.
3. Must have strong communication skills.
4.Able to speak the English language clearly and effectively communicate to callers and peer group.
5. Ability to handle stressful situations and demonstrate a potential for strong problem solving skills.
6. Must be able to operate basic office equipment.
7. Must be able to demonstrate Integrity and a commitment to values.
Key Word Search: clerical clerk doctor assistant office call center laboratory client customer service outbound calls caller client relations
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
C64422 -- Rep, Customer Service I
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Client Services Representative I.
We invite you to view a day in the life of a Quest Diagnostics client service professional.
PLEASE CLICK HERE to see a Realistic Job Preview of this important customer focused role! (Raise the volume on your computer and expand the window). After viewing the video, close that window to return to this description. As a Client Services Representative I, you will perform the daily activities as described below:
Basic Purpose:
Client Service Representative I's handle all customer contact received by telephone, in writing, and in person. Troubleshoot inquiries. Follow-up with customers on issues that cannot be resolved immediately.
Duties and Responsibilities:
1. Handles all customer inquiries by telephone regarding verbal reporting of results, concerns of service failures and other duties to provide customer satisfaction.
2. Reports laboratory results to clients using established protocols.
3. Documents reporting or call history in the patient's file and maintain appropriate records.
4. Contacts the client to resolve routine matters related to patient testing and result reporting.
5. Uses established protocols for reporting client concerns.
6. Other duties as required to meet the customer requirements.
7. Understands the importance of Quality Service and how it is measured.
Education:
· High school diploma or equivalent required.
Work Experience:
· Basic typing and computer skills
· Some data entry experience preferred
· Customer service background preferred
· Medical terminology helpful. Previous Medical or clinical laboratory background preferred
Special Requirements:
1. One to two years of additional training in a medical or call center environment preferred.
2. Must be able to handle multiple tasks and work in a fast environment.
3. Must have strong communication skills.
4.Able to speak the English language clearly and effectively communicate to callers and peer group.
5. Ability to handle stressful situations and demonstrate a potential for strong problem solving skills.
6. Must be able to operate basic office equipment.
7. Must be able to demonstrate Integrity and a commitment to values.
Key Word Search: clerical clerk doctor assistant office call center laboratory client customer service outbound calls caller client relations
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
Job Finder Criteria for dmchenr1@edd.ca.gov:
Highest Level of Education::
Bachelors Degree
How Did You Hear About Us?:
Other, Agency, College Fair, Internet, Job Posting, Advertisement, Client Reference, Employee Referral, Job Fair
Year(s) of Experience::
3-5 years
Desired Job Type(s)::
Temporary - Part Time, Regular - Part Time, Internships - All, Temporary - Full Time, Regular - Full Time, Temporary - On Call, Regular - On Call
Shift::
Evening, Day, Night
License(s) / Certification(s): :
Clinical Lab Assistant (ASCP), Academy of Healthcare Managers, Master Black Belt Certified, Cardio-Pulmonary Technician, Clinical Laboratory Technician, Notary Public Commission, Medical Technician Certified, No Certification, Amer Society of Clinical Scien, Clinical Microbiologist Technl, National Assoc Healthcare Qual, Technical Supervisor Certification, Clinical Laboratory Trainee, CPM (Program Office), American Society of Clin Path, Clinical Chemist Technologist, CLS, PHR, American Board of Clinical Che, Business Objects Certification, Proj Mgmt Prof (through PMI), Registered Nurse, Black Belt Certification, Cytotechnologist, PeopleSoft Training Certification, SPHR, Physician and Surgeon, Hazardous Materials Cert., CAPM (through PMI), Clinical Lab Technologist, Green Belt Certification, Project Mgmt Certification, Phlebotomist Certified, Certified Public Accountant, Amer Society of Clinical Path, Certified Management Accountant, Professional Engineer, Histotechnologi! st, Medical Technician Supervisor, Licensed Attorney, Med Tech ASCP, Nat'l Credential Association, Clinical Chemist Scientist, Clncl Immunohematologist Tech, PeopleSoft Certification, Clinical Lab Supervisor, Medical License, Electrocardiogram Technician, Clinical Lab Director, Medical Technologist Certified, ASQ Certified Engineer
Are you a Former Quest Diagnostics Employee? :
No
Area(s) of Interest::
ACCOUNTS RECEIVABLE - All, LOGISTICS/COURIERS - All, Laboratory Technical - Immunology, Finance - Support, Materials Management/Purchasing - Warehouse, Billing - Insurance, HUMAN RESOURCES - All, Laboratory Technical - Medical Technologist, Information Technology - Software, MANUFACTURING - All, RESEARCH AND DEVELOPMENT - All, ADMINISTRATIVE/CLERlCAL - All, Laboratory Technical - Microbiology, Human Resources - Environmental Health & Safety, Administrative/Clerical - Executive Support, Laboratory Technical - Histology, Laboratory Technical - Esoteric Chemistry, Finance - Analyst/Accountant, CUSTOMER SERVICE - All, Laboratory Technical - Support, Laboratory Technical - Other Specialists, Laboratory Technical - Molecular Biology, FINANCE - All, PHLEBOTOMY - All, Administrative/Clerical - Reception, AVIATION - All, SIX SIGMA - All, Information Technology - Support, LABORATORY TECHNICAL - All, Finance - Corporate, ACCOUNTS PAYABLE - All, Laboratory Technical - Cytology, ! Phlebotomy - Mobile/Float, Materials Management/Purchasing - Corporate, Logistics/Couriers - Drivers, MARKETING - All, Finance - Controller, INFORMATION TECHNOLOGY - All, LAB and BRANCH OPERATIONS MANAGEMENT - ALL, Billing - Patient Call Center, QUALITY ASSURANCE - All, Laboratory Technical - Toxicology, Laboratory Technical - Automated Chemistry, Phlebotomy - Patient Service Center/In Office, Laboratory Technical - Specimen Processing, Materials Management/Purchasing - Support, Laboratory Technical - Hematology, Human Resources - Generalist/Recruiter, DIRECTORS/VICE PRESIDENTS - All, FACILITIES/HOUSEKEEPING - All, INSURANCE SERVICES - All, PHYSICIANS/PATHOLOGISTS - All, Laboratory Technical - Virology, Materials Management/Purchasing - Buyers, Human Resources - Corporate, BILLING - All, PROJECT MANAGEMENT - ALL, Logistics/Couriers - Dispatch, SALES - All, Human Resources - Support, LEGAL/COMPLIANCE - All, MATERIALS MANAGEMENT/PURCHASING -, Laboratory Technical - Serology, ! Billing - Data Entry, Laboratory Technical - Cytogenetics, Information Technology - Hardware, Billing - Collections, Laboratory Technical - Medical Laboratory, Internships - All
Desired Work Location(s)::
California-Orange County
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A63172 -- Supv, Lab - CAL
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy! . Currently we are seeking a
Laboratory Supervisor
Basic Purpose:
Supervise employees in the department including scheduling, assigning daily work tasks, time cards, ordering supplies, monitoring QC, QA, CAP and performing all administrative functions required.
Duties and Responsibilities:
Maintain adequate staffing, schedule workflow, develop staff, provide technical oversight, troubleshoot assay issues, support and implement goals for department, compliance, quality assurance and corporate policies, participate in updating SOPs and data base information. Plans, organizes, and directs the work within the section in order to effectively maximize employee, equipment, and material utilization. Maintain and monitor adherence to quality and technical standards and procedures. Serve as a resource for resolving technical and personnel issues.
Education:
Bachelor of Science degree
Work Experience:
Thorough understanding of all aspects of laboratory operations including Quality Control and Quality Assurance. Must have minimum 1 year managerial or supervisory experience in a clinical laboratory setting.
Special Requirements:
State of California Clinical Laboratory Scientist license.
Key Word Search:
Medical laboratory, supervisor, quality assurance.
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
S65038 -- Asst, Specimen Preparation
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy! . Currently we are seeking a
Specimen Preparation Assistant
Basic Purpose:
The Specimen Processing is an excellent department for entering into the laboratory business. Initially, the new Specimen Preparation Assistant is responsible for general support functions within the Specimen Processing Department. Eventually, primary functions will be one form of entry, which could include specimen labeling. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills. Ability to learn and understand specimen types related to test(s) ordered by client Additionally, there are many changes that occur from day to day, which requires flexibility on the part of the SPA. The SPA will be exposed to many different demands made by the customer. Majority of SPA work on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement. Department is in production environment, with! a lot of emphasis on productivity standards and departmental completion times.
Duties and Responsibilities:
1. Demonstrate an ability to learn the job duties in Specimen Processing, and develop a basic understanding on how all the functions in Specimen Processing fit together.
2. Identifies and resolves problems appropriately within the scope of the SPA responsibility.
3. Meet minimum standard for productivity within three months from hire date.
4. Learn and understand the complex relationship between test(s) ordered and specimen received.
5. Completes all required written documentation, legibly and within assigned timeframe.
6. Adheres to departmental and company code of grooming and dress code.
7. Reports to work on time, and follow attendance guidelines.
8. Learns additional functions within Specimen Processing to allow timely progression to the next level.
9. Additional duties as assigned
Education
1. High School or equivalent
Work Experience:
1. Handle multiple tasks simultaneously and work in a production environment.
2. Cmmunicate effectively with all levels of staff.
3. Maintains composure while working in difficult situations.
4. Reflects good judgment at all times when determining what action to take while resolving problems.
5. Works in a biohazard environment, practicing good safety habits.
6. Keep work area neat and clean.
7. Able to sit or stand for long periods.
8. Demonstrate strong interpersonal skills and maintain a positive attitude at all times.
9. Demonstrate ability to adapt to change.
Special Requirement:
1. Medical background preferred which includes medical terminology applicable to a clinical laboratory.
2. Previous experience in a production environment preferred.
Key Word Search: MA, Medical Assistant, Phlebotomy, PA, geriatric, pediatric, venipuncture, blood draw, PSC, IOP, specimen collection, entry-level.
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
S65039 -- Asst, Specimen Preparation
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy! . Currently we are seeking a
Specimen Preparation Assistant
Basic Purpose:
The Specimen Processing is an excellent department for entering into the laboratory business. Initially, the new Specimen Preparation Assistant is responsible for general support functions within the Specimen Processing Department. Eventually, primary functions will be one form of entry, which could include specimen labeling. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills. Ability to learn and understand specimen types related to test(s) ordered by client Additionally, there are many changes that occur from day to day, which requires flexibility on the part of the SPA. The SPA will be exposed to many different demands made by the customer. Majority of SPA work on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement. Department is in production environment, with! a lot of emphasis on productivity standards and departmental completion times.
Duties and Responsibilities:
1. Demonstrate an ability to learn the job duties in Specimen Processing, and develop a basic understanding on how all the functions in Specimen Processing fit together.
2. Identifies and resolves problems appropriately within the scope of the SPA responsibility.
3. Meet minimum standard for productivity within three months from hire date.
4. Learn and understand the complex relationship between test(s) ordered and specimen received.
5. Completes all required written documentation, legibly and within assigned timeframe.
6. Adheres to departmental and company code of grooming and dress code.
7. Reports to work on time, and follow attendance guidelines.
8. Learns additional functions within Specimen Processing to allow timely progression to the next level.
9. Additional duties as assigned
Education
1. High School or equivalent
Work Experience:
1. Handle multiple tasks simultaneously and work in a production environment.
2. Cmmunicate effectively with all levels of staff.
3. Maintains composure while working in difficult situations.
4. Reflects good judgment at all times when determining what action to take while resolving problems.
5. Works in a biohazard environment, practicing good safety habits.
6. Keep work area neat and clean.
7. Able to sit or stand for long periods.
8. Demonstrate strong interpersonal skills and maintain a positive attitude at all times.
9. Demonstrate ability to adapt to change.
Special Requirement:
1. Medical background preferred which includes medical terminology applicable to a clinical laboratory.
2. Previous experience in a production environment preferred.
Key Word Search: MA, Medical Assistant, Phlebotomy, PA, geriatric, pediatric, venipuncture, blood draw, PSC, IOP, specimen collection, entry-level.
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
A63164 -- Rep, Route Service I
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy! . Currently we are seeking a Route Service Representative Level I.
As a Route Service Representative I, you will perform the daily activities as describled below.
Basic Purpose:
As a Route Service Representative I, you will perform daily activities of making assigned specimen pick ups per established departmental guidelines as described below for the logistics department.
Duties and Responsibilities:
1. Ability to follow instructions.
2. Ability to read a map.
3. Ability to read and write English.
4. Required to pick-up and deliver stat specimens.
5. Drive a vehicle to pick-up, deliver, and properly store specimens and other materials with assigned route or on as needed basis.
a. Stock supplies as needed.
b. May be required to perform route audits.
6. Required having knowledge of multiple routes to back up assigned drivers.
7. Communicates appropriately with clients, cowrkers and time general public.
8. Ensures all specimens are collected accurately and on time.
a. Collects specimens according to established procedures.
b. Package specimens for transport.
c. Maintains required records and documentation.
9. Reads, understands and complies with departmental policies, protocols and ! procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
a. Adheres to departmental and company code of grooming and dress code policies, appearing neat and clean at all times.
b. Reports on time to work, following attendance guidelines.
c. Keeps vehicle area neat and clean. Disposes of biohazard containers when scheduled.
10. Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, or Group Leader for resolution.
Education
High school diploma or equivalent.
Work Experience:
1-3 years previous driving experience.
Special Requirement:
1. Valid State drivers license with clean driving record.
2. Must be able to lift 50 pounds.
3. Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.
4. Prior knowledge of medical specimens and /or medical supplies helpful but not required.
5. Good customer service skills necessary.
6. Prior medical courier experience and prior customer service experience helpful but not required.
7. Prior knowledge of Microsoft Word and Excel desired.
Key Word Search: - route driver, logistics, driver, specimen collection, service, courier
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
S65047 -- Regional Business Manager-HemoCue
the journey
begins
with you.
There's quite a difference between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency.
But more than speed, we focus our energies on quality.
Hemocue, a Quest Diagnostics company, is looking for a Regional Business Manager.
Job Summary
To manage and grow a book of business including physicians and/or hospitals, within an assigned territory. Drive for maximum territory growth and profitability through increased penetration of the Insure product line. Provide continuing education to existing customers and manage customer relationships to ensure that their needs are met and HemoCue’s, a Quest Diagnostics Company, business objectives are satisfied.
Job Accountabilities
· Targets accounts for growth in line with target markets and accounts identified; implements fee increases or price changes; introduces new products and services.
· Increases the profitability of existing accounts by analyzing profitability, product and service portfolio and communicating plans with customers and executing solutions.
· Builds relationships at multiple levels within the account (e.g., physician, office staff); with internal support positions and with operations to maximize efficiency of processes.
· Research customer problems and direct resolution/prevention to appropriate new Department/Area.
· Account Management Activities when needed (pricing increases, etc.).
· Prepare reports for management.
· Collect and channel market dynamics information (competitive, etc.).
· Target and secure profitable new business in line with regional marketing strategy by effectively targeting prospective accounts, creating in-depth prospect profiles, building relationships, prepare and present proposals, and securing the business.
· Educate new customers on all HemoCue, a Quest Diagnostics Company, processes and procedures to ensure accurate and timely transactions.
· Participate with local leadership in developing overall business unit plans for increasing volume and profitability through implementation and execution of national strategies and initiatives.
· Prepare and present proposals and bids by using all standard processes, procedures and templates.
· Proposes pricing quote structures for potential and existing customers for maximum quantity sales volume. Ongoing follow-up with renegotiation on contract expiration, with approval of Sales Management and Controller.
· Stay abreast of changes in the market place impacting customers. Maintain a working knowledge of company products and those of competitors and share this information with leadership.
· Ensure total compliance with all company polices and government regulations.
· Maintain customer contacts and pipeline management utilizing Salesforce.com.
· Perform other tasks as assigned by manager.
Expectations -
· Attainment of yearly Sales Goal
· Retention of current base sales revenue (dollars and volumes)
· Create new business for growth from inactive and new accounts, as measured by the sales revenue (dollars and volume) of new business per yearly plan
· Regularly update Salesforce.com
· Potential travel
Job Requirements
· Bachelor's degree in a Business, Marketing, or the Life Sciences or related field; or the equivalent years of education and experience
· Knowledge of Healthcare Industry and general economics of business
· Five years of successful sales experience in medical products industry preferred
· Ability to develop and sustain strong customer relationships
· Strong planning and organizational skills
· Excellent oral and written communication and presentation skills
· Solid PC skills including knowledge of Microsoft Office Software
In addition to a base salary, Quest Diagnostics offers an excellent benefits package, which includes medical, dental, 401K, prescription and a flex spending account.
If you think that you have the skills and presence to help power our efforts, we invite you to join us on our journey.
Sound Interesting? Click here to find submission information about this job.
C64420 -- Rep, Customer Service I
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Client Services Representative I.
We invite you to view a day in the life of a Quest Diagnostics client service professional.
PLEASE CLICK HERE to see a Realistic Job Preview of this important customer focused role! (Raise the volume on your computer and expand the window). After viewing the video, close that window to return to this description. As a Client Services Representative I, you will perform the daily activities as described below:
Basic Purpose:
Client Service Representative I's handle all customer contact received by telephone, in writing, and in person. Troubleshoot inquiries. Follow-up with customers on issues that cannot be resolved immediately.
Duties and Responsibilities:
1. Handles all customer inquiries by telephone regarding verbal reporting of results, concerns of service failures and other duties to provide customer satisfaction.
2. Reports laboratory results to clients using established protocols.
3. Documents reporting or call history in the patient's file and maintain appropriate records.
4. Contacts the client to resolve routine matters related to patient testing and result reporting.
5. Uses established protocols for reporting client concerns.
6. Other duties as required to meet the customer requirements.
7. Understands the importance of Quality Service and how it is measured.
Education:
· High school diploma or equivalent required.
Work Experience:
· Basic typing and computer skills
· Some data entry experience preferred
· Customer service background preferred
· Medical terminology helpful. Previous Medical or clinical laboratory background preferred
Special Requirements:
1. One to two years of additional training in a medical or call center environment preferred.
2. Must be able to handle multiple tasks and work in a fast environment.
3. Must have strong communication skills.
4.Able to speak the English language clearly and effectively communicate to callers and peer group.
5. Ability to handle stressful situations and demonstrate a potential for strong problem solving skills.
6. Must be able to operate basic office equipment.
7. Must be able to demonstrate Integrity and a commitment to values.
Key Word Search: clerical clerk doctor assistant office call center laboratory client customer service outbound calls caller client relations
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
C64421 -- Rep, Customer Service I
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Client Services Representative I.
We invite you to view a day in the life of a Quest Diagnostics client service professional.
PLEASE CLICK HERE to see a Realistic Job Preview of this important customer focused role! (Raise the volume on your computer and expand the window). After viewing the video, close that window to return to this description. As a Client Services Representative I, you will perform the daily activities as described below:
Basic Purpose:
Client Service Representative I's handle all customer contact received by telephone, in writing, and in person. Troubleshoot inquiries. Follow-up with customers on issues that cannot be resolved immediately.
Duties and Responsibilities:
1. Handles all customer inquiries by telephone regarding verbal reporting of results, concerns of service failures and other duties to provide customer satisfaction.
2. Reports laboratory results to clients using established protocols.
3. Documents reporting or call history in the patient's file and maintain appropriate records.
4. Contacts the client to resolve routine matters related to patient testing and result reporting.
5. Uses established protocols for reporting client concerns.
6. Other duties as required to meet the customer requirements.
7. Understands the importance of Quality Service and how it is measured.
Education:
· High school diploma or equivalent required.
Work Experience:
· Basic typing and computer skills
· Some data entry experience preferred
· Customer service background preferred
· Medical terminology helpful. Previous Medical or clinical laboratory background preferred
Special Requirements:
1. One to two years of additional training in a medical or call center environment preferred.
2. Must be able to handle multiple tasks and work in a fast environment.
3. Must have strong communication skills.
4.Able to speak the English language clearly and effectively communicate to callers and peer group.
5. Ability to handle stressful situations and demonstrate a potential for strong problem solving skills.
6. Must be able to operate basic office equipment.
7. Must be able to demonstrate Integrity and a commitment to values.
Key Word Search: clerical clerk doctor assistant office call center laboratory client customer service outbound calls caller client relations
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
C64422 -- Rep, Customer Service I
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Client Services Representative I.
We invite you to view a day in the life of a Quest Diagnostics client service professional.
PLEASE CLICK HERE to see a Realistic Job Preview of this important customer focused role! (Raise the volume on your computer and expand the window). After viewing the video, close that window to return to this description. As a Client Services Representative I, you will perform the daily activities as described below:
Basic Purpose:
Client Service Representative I's handle all customer contact received by telephone, in writing, and in person. Troubleshoot inquiries. Follow-up with customers on issues that cannot be resolved immediately.
Duties and Responsibilities:
1. Handles all customer inquiries by telephone regarding verbal reporting of results, concerns of service failures and other duties to provide customer satisfaction.
2. Reports laboratory results to clients using established protocols.
3. Documents reporting or call history in the patient's file and maintain appropriate records.
4. Contacts the client to resolve routine matters related to patient testing and result reporting.
5. Uses established protocols for reporting client concerns.
6. Other duties as required to meet the customer requirements.
7. Understands the importance of Quality Service and how it is measured.
Education:
· High school diploma or equivalent required.
Work Experience:
· Basic typing and computer skills
· Some data entry experience preferred
· Customer service background preferred
· Medical terminology helpful. Previous Medical or clinical laboratory background preferred
Special Requirements:
1. One to two years of additional training in a medical or call center environment preferred.
2. Must be able to handle multiple tasks and work in a fast environment.
3. Must have strong communication skills.
4.Able to speak the English language clearly and effectively communicate to callers and peer group.
5. Ability to handle stressful situations and demonstrate a potential for strong problem solving skills.
6. Must be able to operate basic office equipment.
7. Must be able to demonstrate Integrity and a commitment to values.
Key Word Search: clerical clerk doctor assistant office call center laboratory client customer service outbound calls caller client relations
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
Sound Interesting? Click here to find submission information about this job.
Job Finder Criteria for dmchenr1@edd.ca.gov:
Highest Level of Education::
Bachelors Degree
How Did You Hear About Us?:
Other, Agency, College Fair, Internet, Job Posting, Advertisement, Client Reference, Employee Referral, Job Fair
Year(s) of Experience::
3-5 years
Desired Job Type(s)::
Temporary - Part Time, Regular - Part Time, Internships - All, Temporary - Full Time, Regular - Full Time, Temporary - On Call, Regular - On Call
Shift::
Evening, Day, Night
License(s) / Certification(s): :
Clinical Lab Assistant (ASCP), Academy of Healthcare Managers, Master Black Belt Certified, Cardio-Pulmonary Technician, Clinical Laboratory Technician, Notary Public Commission, Medical Technician Certified, No Certification, Amer Society of Clinical Scien, Clinical Microbiologist Technl, National Assoc Healthcare Qual, Technical Supervisor Certification, Clinical Laboratory Trainee, CPM (Program Office), American Society of Clin Path, Clinical Chemist Technologist, CLS, PHR, American Board of Clinical Che, Business Objects Certification, Proj Mgmt Prof (through PMI), Registered Nurse, Black Belt Certification, Cytotechnologist, PeopleSoft Training Certification, SPHR, Physician and Surgeon, Hazardous Materials Cert., CAPM (through PMI), Clinical Lab Technologist, Green Belt Certification, Project Mgmt Certification, Phlebotomist Certified, Certified Public Accountant, Amer Society of Clinical Path, Certified Management Accountant, Professional Engineer, Histotechnologi! st, Medical Technician Supervisor, Licensed Attorney, Med Tech ASCP, Nat'l Credential Association, Clinical Chemist Scientist, Clncl Immunohematologist Tech, PeopleSoft Certification, Clinical Lab Supervisor, Medical License, Electrocardiogram Technician, Clinical Lab Director, Medical Technologist Certified, ASQ Certified Engineer
Are you a Former Quest Diagnostics Employee? :
No
Area(s) of Interest::
ACCOUNTS RECEIVABLE - All, LOGISTICS/COURIERS - All, Laboratory Technical - Immunology, Finance - Support, Materials Management/Purchasing - Warehouse, Billing - Insurance, HUMAN RESOURCES - All, Laboratory Technical - Medical Technologist, Information Technology - Software, MANUFACTURING - All, RESEARCH AND DEVELOPMENT - All, ADMINISTRATIVE/CLERlCAL - All, Laboratory Technical - Microbiology, Human Resources - Environmental Health & Safety, Administrative/Clerical - Executive Support, Laboratory Technical - Histology, Laboratory Technical - Esoteric Chemistry, Finance - Analyst/Accountant, CUSTOMER SERVICE - All, Laboratory Technical - Support, Laboratory Technical - Other Specialists, Laboratory Technical - Molecular Biology, FINANCE - All, PHLEBOTOMY - All, Administrative/Clerical - Reception, AVIATION - All, SIX SIGMA - All, Information Technology - Support, LABORATORY TECHNICAL - All, Finance - Corporate, ACCOUNTS PAYABLE - All, Laboratory Technical - Cytology, ! Phlebotomy - Mobile/Float, Materials Management/Purchasing - Corporate, Logistics/Couriers - Drivers, MARKETING - All, Finance - Controller, INFORMATION TECHNOLOGY - All, LAB and BRANCH OPERATIONS MANAGEMENT - ALL, Billing - Patient Call Center, QUALITY ASSURANCE - All, Laboratory Technical - Toxicology, Laboratory Technical - Automated Chemistry, Phlebotomy - Patient Service Center/In Office, Laboratory Technical - Specimen Processing, Materials Management/Purchasing - Support, Laboratory Technical - Hematology, Human Resources - Generalist/Recruiter, DIRECTORS/VICE PRESIDENTS - All, FACILITIES/HOUSEKEEPING - All, INSURANCE SERVICES - All, PHYSICIANS/PATHOLOGISTS - All, Laboratory Technical - Virology, Materials Management/Purchasing - Buyers, Human Resources - Corporate, BILLING - All, PROJECT MANAGEMENT - ALL, Logistics/Couriers - Dispatch, SALES - All, Human Resources - Support, LEGAL/COMPLIANCE - All, MATERIALS MANAGEMENT/PURCHASING -, Laboratory Technical - Serology, ! Billing - Data Entry, Laboratory Technical - Cytogenetics, Information Technology - Hardware, Billing - Collections, Laboratory Technical - Medical Laboratory, Internships - All
Desired Work Location(s)::
California-Orange County
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